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Challenge: An Aviation Government Contractor needed human-factor resources to maintain passenger throughput in order to deploy new technology for passenger screening.
Objective: Assist in defining throughput with existing and new technology.
Solution: Prior to new equipment deployment, modeling and simulation assessments were made to maintain or improve current passenger throughput.
Strategy: In order for the airport to deploy new equipment, we needed to ensure there would be no impact to passenger throughput.
HumanLink designed passenger’s queues to ensure there would be no impact to passenger flow after deployment.